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SURE "it's about people"

Sure Recruitment are passionate about our service standards, our people and our customers, this is why we offer a 'best in class' recruitment service 24hrs a day, 7 days week. Meaning we're able to help, when you need us most.

Tel: 0330 818 7393

SURE "it's about people"

Sure Recruitment are passionate about our service standards, our people and our customers, this is why we offer a 'best in class' recruitment service 24hrs a day, 7 days week. Meaning we're able to help, when you need us most.

Tel: 0330 818 7393

SURE "it's about people"

Sure Recruitment are passionate about our service standards, our people and our customers, this is why we offer a 'best in class' recruitment service 24hrs a day, 7 days week. Meaning we're able to help, when you need us most.

Tel: 0330 818 7393

SURE "it's about people"

Sure Recruitment are passionate about our service standards, our people and our customers, this is why we offer a 'best in class' recruitment service 24hrs a day, 7 days week. Meaning we're able to help, when you need us most.

Tel: 0330 818 7393
What We Do

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How We Do It

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Why We Do It

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Where We Do it

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Our Vision

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Our Ethics

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Our Standards

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What We Do

Recruit and supply staff into industrial, warehouse, production and ‘blue collar’ roles across Scotland, Northern Ireland and the North of England. Our specialist industrial consultants work with clients covering high-volume temporary assignments, low volume/ niche assignments as well as offering a Permanent Recruitment service.

How We Do It

We use our expertise, experience, technology and common sense to work with customers and candidates to place the correct people into the correct roles for them, this solves most problems before they even arise. If problems do arise, we offer best in class customer service to resolve them in a quick and efficient manner (our 24hrs service excels in these instances)

Why We Do It

We are genuinely passionate about customer service. We want our customers businesses to thrive and our workers developing their careers and getting access to the roles and training they need to do this.

Where We Do it

Our customer base is currently primarily based in Scotland and Northern Ireland, however we have customers right across the UK who we work with on a daily basis. We will not take on any customers that we do not feel we can service to our high standards, regardless of where they are based.

Our Vision

We aim to improve the reputation of Recruitment by offering quality service, best in class compliance, good working environments and employment practice for all our workers and clients. To do this we work closely with all parties to ensure everyone is satisfied with the services they are offered and the service standards they receive.

Our Ethics

Our business is a people business and as such people need to be at the very heart of everything we do. Technology and systems can assist with a lot of what we do, but ultimately it’s people that we will be working with on a daily basis. As an ethical employer we also work with charities that mean a lot to our people, having contributed thousands of pounds since 2014 to these good causes. If you work with us or for us and have a cause close to your heart please let us know.

Our Standards

We aim to offer best in class service standards to every business and every candidate that engages with us. We do not believe in taking shortcuts when it comes to customer service or doing anything that might diminish the good name of our business or our clients. Hence we fully assess and reference check candidates before we place them on assignment as our reputation is built on excellence, and we will maintain that every minute of every day.

Accreditations, Memberships & Standards adhered to

Customer Testimonials

Workers Testimonials

Charities & Local Groups

Meet The Team

As a local business we appreciate the local presence of Sure Recruitment and their staff genuinely seem to care about our business and supply the best temps into us. Any issues we do have are always dealt with promptly and fairly and as a supplier we really couldn’t ask for much more.

Warehouse Manager

Our business isn’t the most glamorous of jobs, but Sure Recruitment understand the kind of work we do and are able to source people that want to do this work, and just as importantly manage to retain them which in itself is quite an achievement.

Distribution Team Leader

It's clear to see that Sure Recruitment take a real pride in the people they send to us, and this stands out like a sore thumb when we compare them to some of the other agencies we have used in the past."

Operations Director

We have used a number of agencies for our perm recruitment, but Sure Recruitment seem to have a better understanding of the marketplace and actually assist us by giving us feedback and an insight into how we can recruit the very best talent out there.

HR Manager

When I passed my Counterbalance licence I approached Sure for advice on getting forklift work, and they were brilliant. After I passed the interview they arranged an assessment with a well known local business which I passed at my first attempt. I started with them as a temp worker and then went permanent after an agreed period. Best agency ever!!!!

Forklift Driver

I've worked for loads of agencies as it suits my personal circumstances with the flexibility on offer. And Sure are the best I've worked with as their way of working suits me perfectly and the customers they have sent me to have all been decent places to work, and I've never had issues with payment and stuff.

Warehouse Worker

After I was made redundant I wasn't confident of being able to find a role, but I was encouraged by a friend to call Sure and from the very start they were great. I passed the recruitment process and very quickly they found me work, and since then I've been working full time for a number of different businesses.

Production Operative

Like most people working in the parcel sector, I expected to be let go after Christmas however Sure have kept me busy and that's all I ask for. I've never had any issues with them, they keep me busy and constantly keep in touch, and genuinely they seem decent people. So I'm happy : )

Parcel Sorter

Since the very start, Sure Recruitment have always tried to support local groups and charities that mean a lot to our workforce and customers, including….

Select a team member to learn more…

Stevie Thompson

Lyndsey Cairns

Stephanie McDonald

Colin Kernohan

Janine Walker

Rowenna George

Zoe Alexander

Fiona Bennie

Agata Ulazewska

Kelli Allen

Robert Cardy

Marlene Barros

Stevie Thompson

Managing Director

Having been in recruitment and training since 2000, Stevie opened Sure Recruitment in Glasgow in the summer of 2014 and then Sure Training in 2018.

Outside of work he’s a part-time taxi driver for his 3 kids and a keen football fan.

Lyndsey Cairns

Branch Manager - Livingston

Lyndsey has been with Sure since 2017, initially starting as a recruitment consultant but then worked her way up to be the manager of the Livingston office.

Outside of work, Lyndsey likes to spend time with her daughters and keeping fit.

Stephanie McDonald

Senior Consultant - Glasgow

Having been with Sure since 2016 Steph has worked on numerous large volume recruitment accounts.  Her “can do” attitude ensures that all client and candidates expectations are met.

Outside of work Steph enjoys spending time with her young sons.

Colin Kernohan

Branch Manager - Belfast

Colin started with Sure NI in September 2018 and he is the manager of the Belfast office. Colin has extensive operational management experience and he has been involved in recruitment for many years.

Outside of work he enjoys spending time with his daughter, his family and his German Shepherd dog. He also loves watching football and playing golf (when time permits).

Janine Walker

Industrial Consultant - Belfast

Janine started with Sure NI in August 2020 having previously worked in customer relations / sales and marketing roles within the FMCG sector.

Outside of work she enjoys spending time with her husband, her son and socialising with her friends and family.

Rowenna George

Regional Business Development Manager

Rowenna has over 20 years of recruitment experience and is a recruitment fellow with the REC. Her responsibility within the business is to drive customer success and retention and she is also an approved driver CPC trainer.
Outside of work Rowenna is a mother of 3 and loves nothing more than spending quality time with her family

Zoe Alexander

Senior Industrial Consultant - Livingston

Zoe joined Sure Livingston in March 2022 with a wealth of experience in retail management, this means she is highly organised and efficient and always puts the clients and candidates need first.

Outside of work, Zoe is a keen football fan and loves animals.

Fiona Bennie

Learning and Development Manager

Fiona joined the business in August 2022, It is her responsibility to drive the key competencies within the business using her extensive knowledge of learning, development, and human resources.

In her spare time she enjoys travel and eating good food.

Agata Ulazewska

Consultant - Glasgow

Agata joined Sure in September 2023, she has previous experience in recruitment and is excellent at matching candidates with clients.

Outside of work she enjoys walking her dog and baking cakes for the office.

Kelli Allen

Consultant - Livingston

Kelli joined Sure in September 2023, she has opted for a career change having spent several years teaching primary school children.

When she is not in the office, she enjoys football and spending time with her son and daughter.

Robert Cardy

Consultant - Glasgow

Robert joined the team in Feb 2024, he has a background in Customer Service and is a recent Masters graduate, he enjoys working with people so his degree will be well utilised.

Outside of work he enjoys socialising and a bit of MMA.

Marlene Barros

Resourcer

Marlene joined the business in March 2024, she is a lifelong learner with an extensive educational background. Marlene ensures that all candidate and client requirements are satisfactorily met.

When not in work she can be seen climbing the many hills of Scotland, she also enjoys reading books.