What We Do
Recruit and supply staff into industrial, warehouse, production and ‘blue collar’ roles across Scotland, Northern Ireland and the North of England. Our specialist industrial consultants work with clients covering high-volume temporary assignments, low volume/ niche assignments as well as offering a Permanent Recruitment service.
How We Do It
We use our expertise, experience, technology and common sense to work with customers and candidates to place the correct people into the correct roles for them, this solves most problems before they even arise. If problems do arise, we offer best in class customer service to resolve them in a quick and efficient manner (our 24hrs service excels in these instances)
Why We Do It
We are genuinely passionate about customer service. We want our customers businesses to thrive and our workers developing their careers and getting access to the roles and training they need to do this.
Where We Do it
Our customer base is currently primarily based in Scotland and Northern Ireland, however we have customers right across the UK who we work with on a daily basis. We will not take on any customers that we do not feel we can service to our high standards, regardless of where they are based.
We aim to improve the reputation of Recruitment by offering quality service, best in class compliance, good working environments and employment practice for all our workers and clients. To do this we work closely with all parties to ensure everyone is satisfied with the services they are offered and the service standards they receive.
Our business is a people business and as such people need to be at the very heart of everything we do. Technology and systems can assist with a lot of what we do, but ultimately it’s people that we will be working with on a daily basis. As an ethical employer we also work with charities that mean a lot to our people, having contributed thousands of pounds since 2014 to these good causes. If you work with us or for us and have a cause close to your heart please let us know.
We aim to offer best in class service standards to every business and every candidate that engages with us. We do not believe in taking shortcuts when it comes to customer service or doing anything that might diminish the good name of our business or our clients. Hence we fully assess and reference check candidates before we place them on assignment as our reputation is built on excellence, and we will maintain that every minute of every day.
As a local business we appreciate the local presence of Sure Recruitment and their staff genuinely seem to care about our business and supply the best temps into us. Any issues we do have are always dealt with promptly and fairly and as a supplier we really couldn’t ask for much more.
Our business isn’t the most glamorous of jobs, but Sure Recruitment understand the kind of work we do and are able to source people that want to do this work, and just as importantly manage to retain them which in itself is quite an achievement.
Distribution Team Leader
It's clear to see that Sure Recruitment take a real pride in the people they send to us, and this stands out like a sore thumb when we compare them to some of the other agencies we have used in the past."
We have used a number of agencies for our perm recruitment, but Sure Recruitment seem to have a better understanding of the marketplace and actually assist us by giving us feedback and an insight into how we can recruit the very best talent out there.
When I passed my Counterbalance licence I approached Sure for advice on getting forklift work, and they were brilliant. After I passed the interview they arranged an assessment with a well known local business which I passed at my first attempt. I started with them as a temp worker and then went permanent after an agreed period. Best agency ever!!!!
I've worked for loads of agencies as it suits my personal circumstances with the flexibility on offer. And Sure are the best I've worked with as their way of working suits me perfectly and the customers they have sent me to have all been decent places to work, and I've never had issues with payment and stuff.
After I was made redundant I wasn't confident of being able to find a role, but I was encouraged by a friend to call Sure and from the very start they were great. I passed the recruitment process and very quickly they found me work, and since then I've been working full time for a number of different businesses.
Like most people working in the parcel sector, I expected to be let go after Christmas however Sure have kept me busy and that's all I ask for. I've never had any issues with them, they keep me busy and constantly keep in touch, and genuinely they seem decent people. So I'm happy : )
Since the very start, Sure Recruitment have always tried to support local groups and charities that mean a lot to our workforce and customers, including….
Select a team member to learn more…
Having been in recruitment and training since 2000, Stevie opened Sure Recruitment in Glasgow in the summer of 2014 and then Sure Training in 2018.
Outside of work he’s a part-time taxi driver for his 3 kids and a keen football fan.
Lyndsey has been with Sure since 2017, initially starting as a recruitment consultant but then worked her way up to be the manager of the Livingston office.
Outside of work, Lyndsey likes to spend time with her daughters and keeping fit.
Having been with Sure since 2016 Steph has worked on numerous large volume recruitment accounts and was promoted to branch manager in early 2021. Her personality and desire to exceed customer expectations drive the branch on a daily basis.
Outside of work Steph enjoys spending time with her young sons.
Colin started with Sure NI in September 2018 and he is the manager of the Belfast office. Colin has extensive operational management experience and he has been involved in recruitment for many years.
Outside of work he enjoys spending time with his daughter, his family and his German Shepherd dog. He also loves watching football and playing golf (when time permits).
Janine started with Sure NI in August 2020 having previously worked in customer relations / sales and marketing roles within the FMCG sector.
Outside of work she enjoys spending time with her husband, her son and socialising with her friends and family.
Rowenna has over 19 years of recruitment experience and is a recruitment fellow with the REC. Her responsibility within the business is to drive customer success and retention and she is also an approved driver CPC trainer.
Outside of work Rowenna is a mother of 3 and loves nothing more than spending quality time with her family
Zoe joined Sure Livingston in March 2022 with a wealth of experience in retail management, this means she is highly organised and efficient and always puts the clients and candidates need first.
Outside of work, Zoe is a keen football fan and loves animals.
Fiona joined the business in August 2022, It is her responsibility to drive the key competencies within the business using her extensive knowledge of learning, development, and human resources.
In her spare time she enjoys travel and eating good food.
Agata joined Sure in September 2023, she has previous experience in recruitment and is excellent at matching candidates with clients.
Outside of work she enjoys walking her dog and baking cakes for the office.
Magdalena has several years of recruitment experience and joined the Sure team in August 2023.
When she is not working she loves spending time with Brock her dog and baking.
Amber joined Sure in May 2023, recruitment was a career change for her although she had transferrable skills in customer service. She is responsible for providing an excellent candidate experience.
Outside of work she enjoys spending time with her partner and family and enjoys attending the gym.
Kelli joined Sure in September 2023, she has opted for a career change having spent several years teaching primary school children.
When she is not in the office, she enjoys football and spending time with her son and daughter.
Hannah joined the Livingston team in September 2023, she comes from a retail background so brings with her excellent customer service skills.
When she is not at work she enjoys playing the drums, guitar and piano, she also enjoys spending time with her partner.